Poor Metrobank
I'm now counting 3 weeks since my complaint with Metrobank. My payroll account has been deducted P100 each for the month-ends ofAugust and September, and these have not been credited back. October is nearing its end too, so I guess I should expect another P100 service charge.Maintaining balance for savings ATM is supposed to be P3,000, but since mine is a payroll account, its maintaining balance should only be P100. They probably failed to tag my account as 'payroll', hence these charges recur.
It's just so awesome (or aweful) to note that the country's biggest bank couldn't rectify such a small problem. I had 2 phoned-in complaints and 3 emails. No positive feedback yet. Tsk, tsk, tsk...I just wonder how well or (how worse) they could handle bigger accounts.
Savings accounts are supposed to be there to help us save money for the rainy days. But times have changed. We now see a lot more charges being applied, (that is, if you are keen enough to notice them) and these slowly eat up our hard-earned money.






